Key statistics 77 of consumers think that online reviews older than 3 months arent relevant 18 of consumers only care about reviews submitted within the last two weeks Only 4 of consumers pay any attention to reviews submitted over a year ago With recency cited.
Yelp and Facebook lead the pack as consumers most trusted review sites with 20 apiece choosing them as their favorite followed by Google and BBB.Our data illustrates the extent to which fake reviews are a problem.However, with 26 still never having been asked for their feedback, its a case of Dont ask, dont get for many businesses.For consumers to continue to trust taksim square istanbul prostitution online reviews as much as the recommendations of peers, the top review sites must focus on building an unbiased base of reviewers, and react quickly to those posting inauthentic reviews.This result may be an anomaly of this years panel, so take these findings with a pinch of salt and wait until 2018s study confirms this trend before ignoring the importance of negative reviews.Publishers are welcome to use charts and online reviews statistics crediting BrightLocal and linking to the report.The use of tablets and mobiles to read reviews has increased every year.Do they ignore it?Do you trust online reviews as much as personal recommendations?Restaurants, hotels and medical providers again lead the pack as the sectors in which most reviews are read.Nearly every consumer (97) used the internet to search for a local business in the last 12 months a slight increase from 2016, when 5 had not.Key statistics 17 fewer people will visit a business website after reading good reviews than in 2016 (37 this year compared to 54 in 2016) The number of consumers who would visit a business as their next step has grown by 10 in the last.Coupled with the high level of trust that consumers place in reviews, businesses and review sites face a serious challenge in weeding out or preventing fake reviews.
Over the 7 years weve conducted this survey weve seen a steady rise in the number of consumers consulting reviews.Top How many online reviews do you read before you can trust a business?Questions, local Business Review Habits, how many times have you used the internet to find a local business in the last year?Do they take immediate action to use the business?Key statistics 5 require a business to have more than 200 reviews before trusting its average star rating The average consumer wants a business to have 34 reviews before trusting the accuracy of its star rating 48 of consumers need to see up.But its not safe to assume that poor service wont lead to bad reviews, as a significant 35 have left reviews after a negative experience.This public show of appreciation or concern speaks volumes about a business focus on the requirements of its customers.All Rights Reserved, die hier angezeigten Sponsored Listings werden von dritter Seite automatisch generiert und stehen weder mit dem Domaininhaber noch mit dem Dienstanbieter in irgendeiner Beziehung.Today more people than ever expect a business to have a 4 star rating.While 70 did think it was normally possible to spot the authenticity of a review, any fake reviews that slip through can easily lead to consumers getting an inaccurate portrait of the business.Businesses should ensure its as easy as possible for potential customers to call or visit the business after reading an online review; and keep a close eye on their website, review sites and further citation sources, such as directories, to ensure contact details are correct and.
Do they read more reviews?
Top Posting Reviews Have you ever left a local business an online review?
Just 4 of consumers would consider a business with one star a significant fall from 13 in 2015.
How do online customer reviews affect your opinion of a local business?